Combindly, having its registered headquarters at Zindabazar, Sylhet, Bangladesh, processes personal data in compliance with the applicable legal regulations on the protection of natural persons with regard to the processing of personal data.
This General Privacy Policy describes why and how we process personal data in different situations and provides you with information about your rights only when our Company acts as a personal data Controller.
We may process personal data in relation to:
This Privacy Policy will help you better understand how we collect, use, and share personal data. If we change our privacy practices, we may update this privacy policy.
Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not.
The main data/categories of data processed by the Company depend, as the case may be, on the purposes associated with the processing, and include data such as:
We collect your name, email address, and phone number.
We use this information to provide you with our Service; for example, to confirm your identity, contact you, provide you with advertising and marketing, and invoice you. We also use this information to make sure that we comply with legal requirements.
We collect data about the Combindly websites that you visit. We also collect data about how and when you access your account and the Combindly platform, including information about the device and browser you use, your IP address, and information about how you browse through the Combindly interface.
We use this information to give you access to and improve our Services; for example, to make our platform’s interface easier to use. We also use this information to personalize the Services for you. Finally, we may use this information to provide you with advertising or marketing.
We collect personal information about your customers that are shared by you via Shopify’s API. In order to deliver the Service, you provide us with access to your orders. The access is granted when you install the app and give us permission to access your orders. We use this information only to provide you with our Service.
We collect our merchants’ customers’ ID, name, email, phone number, shipping and billing address.
We only use this information to provide our merchants with the Service. For our merchants’ customers, we process your information solely as a data processor on behalf of our merchants.
Combindly never shares your customers’ information with third parties
As you visit or browse the Combindly websites, we collect information about the device and browser you use, your network connection, your IP address, and information about the cookies installed on your device. We also collect personal information submitted by you via any messaging feature available from any of our websites (“Messaging Feature”).
We may also receive personal information when you contact us via any of our websites.
From chat support users, we collect your name, email address, information about the device and browser you use chat transcript, and other personal information you provide us during our chat.
What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website. Data is processed for the purposes mentioned in the Cookies Policy related to that page/site.
We generally collect personal data directly from you when you are in a legal relationship with our Company or you are the representative of an organization that is in legal relationship with the Company.
In other cases, we may process personal data collected from other sources such as Merchants, suppliers or partners, publicly available sources, Shopify, and other channels/platforms providers, according to your settings preferences within such channels/platforms.
Our company processes personal data for the purposes stated in this Privacy Policy and for each purpose one or more data processing operations may be used such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. This Privacy does not cover any processing carried out by our Company in the name of its clients.
The Company processes personal data for multiple purposes. The methods of processing, the legal basis for processing, retention periods, and other such aspects may be different, depending on each purpose.
We may use personal data for one or more of the purposes described in this Privacy Policy. If the Company will subsequently process personal data for a purpose other than that for which you have already been informed and which is not compatible with the purposes you were informed of/for which the data were initially collected, the Company will provide information on that additional purpose and any relevant related information.
We process personal data mainly for the following purposes: